This Privacy Policy explains how pk9993 collects, uses, stores and protects the personal data of users who register and interact with our platform. We are committed to handling your information transparently and in accordance with applicable data protection principles.
These are the core commitments that guide how pk9993 handles your personal data.
We collect only the personal data that is strictly necessary for the purposes stated in this policy — account management, KYC verification, fraud prevention and responsible gambling monitoring. We do not collect data speculatively.
Your personal data is never sold, rented or traded to third-party marketers or data brokers under any circumstances. Data sharing is limited to operational partners under strict contractual data protection obligations.
All data transmitted between your device and pk9993 is protected by SSL/TLS encryption. Sensitive data at rest is protected using industry-standard encryption and access controls. KYC documents are handled through secure HTTPS portals only.
You have the right to access, correct, port and request deletion of your personal data. You may also object to or restrict certain processing activities. Requests are handled promptly by our data team via [email protected].
Personal data is retained only for as long as necessary for the stated purpose or as required by applicable law and regulatory obligations. After the retention period expires, data is securely deleted or anonymised.
When this Privacy Policy is materially updated, we will notify registered users by email or on-platform notification and update the "Last reviewed" date at the top of this page. We encourage you to review this page periodically.
This Privacy Policy ("Policy") is issued by the operator of the pk9993 platform ("Operator", "We", "Us", "Our") and applies to all individuals who access, browse or register an account on the pk9993 website at pk9993.cam ("Platform", "Site").
pk9993 is an online sports betting and gaming information platform serving users including those based in Pakistan. This Policy describes the categories of personal data we collect, the purposes for which we process it, the legal bases on which processing occurs, how long we retain data, your rights as a data subject and how to exercise those rights.
By registering an account, making a deposit or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy. This Policy forms part of and should be read alongside the Terms & Conditions and Responsible Gambling Policy.
Any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifier or factors specific to that person's identity.
Any operation performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure or destruction.
The natural person to whom personal data relates — in the context of this Policy, the registered or prospective user of the pk9993 Platform.
The entity that determines the purposes and means of processing personal data. The Operator of pk9993 acts as the data controller for data processed in connection with user accounts.
A third-party service provider that processes personal data on behalf of the Controller under a data processing agreement, such as payment service providers, KYC verification platforms and cloud infrastructure providers.
Identity and verification documents submitted as part of the Know Your Customer process, including CNIC or passport copies, proof of address documents and liveness check media.
Small text files stored on a user's device by the Platform's web server to enable session management, authentication, personalisation and analytical functions.
pk9993 collects personal data across the following categories. The specific data points collected depend on how you interact with the Platform.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, CNIC or passport number and copy | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address (city, province, postal code) | Registration |
| Financial Data | Deposit and withdrawal amounts, payment method type (wallet/bank/crypto), transaction reference numbers | Deposit & withdrawal transactions |
| KYC Documents | CNIC (both sides) or passport scan, proof of address document, liveness video or selfie | Identity verification request |
| Behavioural Data | Login timestamps, session duration, pages visited, games played, bet history, wager amounts | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, cookie identifiers | Site access (automatic) |
| Support Data | Chat logs, email correspondence, support ticket content and resolution records | Customer support interactions |
| Responsible Gambling Data | Self-exclusion status, deposit/loss/time limits set, cool-off periods, problem gambling indicators | Tool activation & monitoring |
We collect personal data through the following means:
We process personal data only where we have a valid legal basis to do so. The table below outlines the primary processing purposes and their corresponding legal grounds.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Performance of contract (account agreement) |
| Identity and age verification (KYC) | Legal obligation (AML, age verification requirements) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud detection and AML monitoring | Legal obligation & legitimate interests |
| Responsible gambling monitoring and tools | Legal obligation & vital interests of the data subject |
| Providing customer support | Performance of contract & legitimate interests |
| Platform analytics and security improvements | Legitimate interests |
| Sending account-related notifications | Performance of contract & legitimate interests |
| Marketing communications (where opted in) | Consent (may be withdrawn at any time) |
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
pk9993 does not sell, rent or trade your personal data to third parties for their own marketing purposes under any circumstances. We may share personal data with the following categories of recipient, strictly as necessary and under appropriate contractual safeguards:
All third-party processors are required to handle your personal data strictly in accordance with our instructions and applicable data protection law, and are prohibited from using your data for their own purposes beyond the scope of the processing agreement.
The Operator may process or store personal data in jurisdictions outside Pakistan, including where cloud infrastructure providers or KYC service providers operate. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that applicable in the Operator's licensing jurisdiction, the Operator will implement appropriate safeguards such as standard contractual clauses or equivalent data transfer mechanisms to protect your information.
By using the Platform, you acknowledge that your personal data may be transferred, processed and stored in jurisdictions outside Pakistan. The Operator takes reasonable steps to ensure that such transfers are conducted securely and in compliance with applicable data protection law.
Personal data is retained only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal, regulatory or contractual obligations. The following indicative retention periods apply:
After applicable retention periods expire, personal data is securely deleted or irreversibly anonymised.
The Operator implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration and disclosure. These measures include:
While the Operator takes all reasonable steps to protect your data, no security system is entirely impenetrable. You are responsible for keeping your account credentials confidential and for notifying support immediately if you suspect unauthorised access.
pk9993 uses cookies and similar tracking technologies to operate the Platform, maintain user sessions, personalise your experience and analyse site performance. The following cookie categories are used:
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. Where applicable, a cookie consent mechanism will be presented on your first visit to the Platform.
Subject to applicable law and certain limitations, you have the following rights in respect of your personal data held by pk9993. To exercise any of these rights, contact us at [email protected] with your account details and the specific right you wish to exercise. We will respond within a reasonable timeframe.
To exercise any of the above rights, please contact us at [email protected] (plain text — not a clickable link). We aim to respond within 30 days of receipt of a verifiable request.
pk9993 strictly prohibits access by individuals under the age of 18, or the higher minimum age required by the Operator's license jurisdiction. The Platform does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a minor, we will take immediate steps to close the relevant account, delete the data and — where applicable — return any deposited funds to their source.
If you believe a minor has registered on the Platform or that a person under the minimum age has been using an account, please contact us immediately at [email protected]. We take underage gambling reports seriously and will investigate and act promptly.
This Privacy Policy and the pk9993 Platform reference Pakistani payment infrastructure providers — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for descriptive context only. These are independent third-party businesses that operate under their own privacy policies and data protection frameworks.
None of these providers endorses, supports or is affiliated with gambling services operated by pk9993. When you use any of these payment methods through their own platforms or applications, the relevant provider's privacy policy governs the processing of your data within their systems. pk9993 is not responsible for the privacy practices of third-party payment providers.
Similarly, sports competitions, leagues and tournaments referenced on the Platform — including PSL, ICC events, football leagues and UFC — are third-party intellectual properties. Their reference does not imply endorsement or affiliation.
The Operator reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users by email or on-platform notification prior to taking effect. The updated Policy will be published at pk9993.cam/privacy-policy with a revised "Last reviewed" date.
Your continued use of the Platform following the publication of an updated Policy constitutes acceptance of the revised terms. If you do not accept the updated Policy, you should cease using the Platform and request account closure.
For any questions, requests or concerns relating to this Privacy Policy, the processing of your personal data or the exercise of your data rights, please contact the pk9993 data team through the following channels:
We aim to acknowledge all data rights requests within 72 hours and to provide a substantive response within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the expected response timeline.
Our support team is available around the clock to answer privacy questions, process data rights requests and help with any account concerns.
18+ only · Data handled responsibly · pk9993.cam